Introduction

Steam is a video game digital distribution service and storefront from the Valve Cooperation. Dovetail Games as a developer and publisher use Steam as a platform to sell and distribute our games. However, we are not responsible for any financial transactions that go through Steam or the functionality of the Steam client.


Therefore, if you have a query that relates to the use of Steam, you will need to get in contact with Steam Support. This includes, but it is not limited to, the following issues.

  • I've lost access to my Steam account and can't sign in.
  • I would like to request a refund for something I have purchased from Steam.
  • I'm having trouble with my payment method on Steam.
  • Technical Issues relating to the Steam client.


Steam Support Links

Below, we have put together a list of Steam support links that we think would be useful for our players.