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How can I determine the version of DirectX I am running?
To determine the version of DirectX you are using please follow these instructions: 1. Select the Start menu icon from your Windows Deskptop 2. Type in ...
Sat, 11 Sep, 2021 at 11:52 AM
How to Verify the Integrity of Your Game Files
Steam provides an easy method to allow you to verify the integrity of your Train Simulator or Train Sim World installation. This process will check for any ...
Sat, 11 Sep, 2021 at 11:52 AM
I can't launch Dovetail Games Fishing
If you cannot start Dovetail Games Fishing please check the following:   Make sure you are running the 64bit version of Windows, not the 32bit.  M...
Sat, 11 Sep, 2021 at 11:52 AM
I have been asked to provide a Logmate report, how do I do this?
A LogMate report will tell us exactly what is happening in the game before and during any issue you may be encountering. This will help us understand exactl...
Sat, 11 Sep, 2021 at 11:52 AM
How do I find my Game Logs?
To find your game logs for Dovetail Games Fishing you will need to "Show Hidden Files" in windows. To do this click - Windows Explorer > Loca...
Sat, 11 Sep, 2021 at 11:52 AM
I can't move my view with the right mouse button in free view
We've identified two main causes of this issue; Using an Xbox 360 controller may affect freelook in cab view. Make sure that your game pad is disco...
Sat, 11 Sep, 2021 at 11:53 AM
Stuck in character selection because of an incompatible screen resolution
When using an incompatible screen resolution, you may get stuck in the character selection screen as the buttons to proceed won't show up. We recommend...
Sat, 11 Sep, 2021 at 11:53 AM
Euro Fishing has crashed
Please send us a log and dumpfile of the crash you experienced. This will help us find the cause of your crash.   To find your game logs for Euro Fishin...
Sat, 11 Sep, 2021 at 11:53 AM
TS Rewards FAQ
TS REWARDS FAQ If you believe you are having issues with TS Rewards content, please read this FAQ, which may answer your questions, before submitting a su...
Sat, 11 Sep, 2021 at 11:53 AM
Dovetail Games Euro Fishing: FAQ
We have compiled a list of frequently asked questions to look over if you have any basic queries about our new simulation. Please read these first, if you h...
Sat, 11 Sep, 2021 at 11:53 AM