Dovetail Support
Welcome
Login
Sign up
Home
Solutions
Enter your search term here...
Search
Login
or
Signup
to submit a new ticket
Check ticket status
Knowledge base
Categories:
General
PC Support
Console Support
Train Sim World
Train Simulator Classic
Board Games
Fishing
General
Published by Dovetail Games
1
TramSim: Console Edition FAQ
Dovetail Support
7
How Do I Use Dovetail Support?
What Happens To My Bug Report?
Where Can I Find Updates & News? - Community Social Channels
How to Share Your Suggestions With Dovetail Games
Dovetail Games Refund Policy
View all 7
Dovetail Live
7
How to Sign Out and Into Dovetail Live
Mastery/Password/Login Issues
FAQ: English
FAQ: French
FAQ: Italian
View all 7
PC Support
PC Tech Support
14
Troubleshooting Crashes & Other Technical Issues Guide
Intel 10th Gen+ CPUs causing crashes on older UE4 Games
How Do I Optimise My PC for the Best Performance?
Troubleshooting Audio Issues Guide
Does My Computer Meet the Minimum System Requirements
View all 14
Steam
7
Where Do I Find Steam Support?
How to Manage Your Games & Add-Ons in Steam
End of Support for Windows 7 and 8 on Steam
How to Verify Your Game Files on Steam
How to Move a Game to a Different Storage Drive
View all 7
Epic Games Store
2
How to Manage Your Games & Add-Ons on the Epic Games Store
Train Sim World 2 - Epic Games Store - Microsoft Visual C++ Runtime Error
Microsoft Store
4
How to Manage Your Games & Add-on on the Microsoft Store
How To Download Train Sim World 3 on the Microsoft Store (PC)
How to Redeem a code on the Microsoft Store
How to Verify Your Game Files on the Microsoft Store/Xbox App
Console Support
PlayStation 4
8
How To Manage Your Games & Add-ons on PlayStation 4
Why can't I access my add-ons on PS4?
What to do if you get the error code "CE-34878-0"
How to redeem a game code on the PS4™
Turning your PS4™ system on and off
View all 8
PlayStation 5
5
How to Manage Your Games & Add-ons on PlayStation 5
How to Switch between PS5 & PS4 versions on your PS5 console
How to upgrade PS4 Games/Add-ons on PS5
Can I transfer PS4 Saves to a PS5 Game?
Why can't I access my add-ons on PS5?
Xbox
5
How To Manage Your Games & Add-ons On Xbox Consoles
How to upgrade an Xbox One game to Xbox Series S|X
How to restart or power cycle your Xbox One console
How to redeem a game code on the Xbox One
Xbox Game Pass - Past & Present
Train Sim World
General (TSW)
9
Train Sim World 4 FAQ
Getting Started with Train Sim World 4 Guide
Train Sim World 3 FAQ
Getting Started With Train Sim World 3
Train Sim World 3 Buyers Guide
View all 9
Guides & Manuals (TSW)
27
Manuals for Train Sim World Games
Train Sim World Add-On Compatibility Guide
Antelope Valley Line Gameplay Guide
Bahnstrecke Bremen – Oldenburg Gameplay Guide
Birmingham Cross-City Gameplay Guide
View all 27
Gameplay Tips (TSW)
6
What is included in the New Journeys Add-On?
How To Use Save Games In Train Sim World 3
How Do I Stop Journey Mode Loading Automatically?
I am missing services for the Long Island Rail Road route
How to identify a scenario/service
View all 6
Tech Support (TSW)
6
Train Sim World Settings Explained
How to Transfer Your Profile From Train Sim World 2 to 3
How to Install the Required Dependencies for Train Sim World
How to resolve "Failed to Create Profile/insufficient disk space" error
How to Reinstall Train Sim World
View all 6
Legacy Add-ons
2
How to Use Legacy Add-Ons in Train Sim World 3
How to download Rapid Transit for Train Sim World 2 on PS4™
PC Editor (beta)
2
Train Sim World 4 - PC Editor (beta) FAQ
TSW Scenario Creation Tutorial
Train Simulator Classic
General (TS)
2
Train Simulator Classic FAQ
Train Simulator Classic – Beta Access FAQ
Tech Support (TS)
19
Common Issues - Train Simulator Classic
Why is there no sound in Train Simulator?
How to Find Missing Content in Train Simulator
How to Reinstall Train Simulator
How to Backup Your Content & Asset Folders
View all 19
Gameplay (TS)
9
How to Access Manuals for Train Simulator
How Can I reset my in-game progress?
How to create a custom consist
What is included in the European Loco & Asset Pack?
What items are included in the US Loco & Asset Pack?
View all 9
Editor (TS)
2
Where Can I Find Guides for the Train Simulator Editor?
Setting up and obtaining the Google Maps API Key for Train Simulator
Board Games
CATAN® - Console Edition
3
CATAN® – Console Edition FAQ
CATAN®- Console Edition - Game Rules & Manual
CATAN® - Console Edition - Video Guides
Fishing
Bassmaster® Fishing
3
Bassmaster Fishing 2022 FAQ
Bassmaster Fishing 2022 on Nintendo Switch FAQ
Bassmaster® Fishing 2022: Deluxe Upgrade Pack
Fishing Sim World
1
Fishing Sim World FAQ
The Catch: Carp & Coarse
0
Euro Fishing
4
Dovetail Games Euro Fishing: FAQ
Euro Fishing Manuals
How do I find my Game Logs?
Stuck in character selection because of an incompatible screen resolution
Help Desk Software
by Freshdesk