Dovetail Support

Gameplay 0

DLC 4

• How do I find out what DLC I have installed?
• What items are included in the US Loco & Asset Pack?
• What is included in the European Loco & Asset Pack?
• Steam is not downloading my recent purchase for Train Simulator

Technical 1

• Experiencing Technical Issues

Installation 9

• How do I install secondary programs for Train Simulator, such as DirectX?
• How do I install the game via the Steam Client?
• How do I change the default language in Train Simulator?
• How to fix the "Content File Locked" error
• What do I need to run Train Simulator 2020 32-Bit?

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Tutorial/Gameplay 3

• Where can I find game manuals?
• How do I save and resume a scenario I have been playing?
• Missing Quick Drive content

General 2

• Can I reset my in-game progress?
• Activating a Steam Code

Train Sim World Xbox One 5

• How to restart or power cycle your Xbox One console
• How to redeem a game code on the Xbox One
• Train Sim World 2020 won't start on Xbox One
• I am missing services for the Long Island Rail Road route
• Train Sim World 2 FAQ

Train Sim World PlayStation 4 5

• Turning your PS4™ system on and off
• Buying, Downloading & Playing Train Sim World 2020 on PS4™
• How to redeem a game code on the PS4™
• Checking for Updates & Enabling Auto Update on PS4™
• How to download Rapid Transit for Train Sim World 2 on PS4™

Support 49

• How can I determine the version of DirectX I am running?
• How to Verify the Integrity of Your Game Files
• I can't launch Dovetail Games Fishing
• I have been asked to provide a Logmate report, how do I do this?
• How do I find my Game Logs?

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Dovetail Support 1

• Unreasonable Behaviour Policy

Steam 13

• Can I use multiple Steam accounts on one computer?
• Can I use my Steam account on other computers?
• Can multiple users play simultaneously on one Steam account?
• How do I contact Steam Support to report a Steam related query?
• I am unable to view gameplay trailers on Steam. What can I do to fix this?

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