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Knowledge base
Dovetail Support
Dovetail Support
5
How Do I Use Dovetail Support?
What Happens To My Bug Report?
Where Can I Find Updates & News? - Community Social Channels
How to Share Your Suggestions With Dovetail Games
Unreasonable Behaviour Policy
Technical Support
Tech Support for PC
17
Troubleshooting Crashes & Other Technical Issues Guide
How Do I Optimise My PC for the Best Performance?
Troubleshooting Audio Issues Guide
Random Crashes Caused by Overheating/Power Failures
Intel 13th & 14th Gen CPUs Crashing on Unreal Engine Games
View all 17
Steam
8
How to Manage Your Games & Add-Ons in Steam
Where Do I Find Steam Support?
How to Verify Your Game Files on Steam
How to Reinstall Steam
How to Change the Game Language in Steam
View all 8
PlayStation 4
5
How To Manage Your Games & Add-ons on PlayStation 4
How to Download Legacy Titles on PlayStation Consoles
How to Contact PlayStation Support
Why Won’t the Onscreen Keyboard Appear?
Why Are My Trophies Not Unlocking?
PlayStation 5
4
How to Manage Your Games & Add-ons on PlayStation 5
How to Switch between PS5 & PS4 versions on your PS5 console
How to upgrade PS4 Games/Add-ons on PS5
Can I Transfer PS4 Saves to a PS5 Game?
Xbox Consoles
5
How To Manage Your Games & Add-ons On Xbox Consoles
How to restart or power cycle your Xbox console
How to upgrade an Xbox One game to Xbox Series S|X
Dovetail Games on Xbox Game Pass
How to redeem a game code on the Xbox
Xbox PC
3
How to Manage Your Games & Add-ons on the Xbox App for PC
How to Update Microsoft Gaming Services and Verify Your Game Files
How to Redeem a code on the Microsoft Store
Epic Games Store
2
How to Manage Your Games & Add-Ons on the Epic Games Store
Epic Games Store - Microsoft Visual C++ Runtime Error
Train Sim World
General (TSW)
9
Train Sim World 5 FAQ
Getting Started with Train Sim World 5
Train Sim World 4 FAQ
Getting Started with Train Sim World 4 Guide
Train Sim World 3 FAQ
View all 9
Purchasing
3
Official retail partners
Train Sim World Buyers Guide
Dovetail Games Refund Policy
Guides & Manuals (TSW)
42
Manuals for Train Sim World Games
Train Sim World Add-On Compatibility Guide
Antelope Valley Line Gameplay Guide
Bahnstrecke Bremen – Oldenburg Gameplay Guide
Bahnstrecke Salzburg-Rosenheim Gameplay Guide
View all 42
Gameplay Tips (TSW)
5
How To Take a Railfan Shot In Train Sim World
TSW 3: How To Use Save Games
TSW 2: What's included in the New Journeys Add-On?
TSW 2: How Do I Stop Journey Mode Loading Automatically?
TSW 2020: I am missing services for the Long Island Rail Road route
Tech Support (TSW)
9
How to Download Train Sim World 5
How to Download Add-ons for Train Sim World 5
Train Sim World Settings Explained
How to Transfer Your In-Game Profile
How to Resolve Profile and Save Game Issues on PC
View all 9
PC Editor (beta)
2
Train Sim World - PC Editor (beta) FAQ
TSW Scenario Creation Tutorial
Train Simulator Classic
General (TS)
2
Train Simulator Classic 2024 FAQ
Train Simulator Classic – Beta Access FAQ
Tech Support (TS)
18
Common Issues - Train Simulator Classic
How to Find Missing Content in Train Simulator
How to Reinstall Train Simulator
What dependencies does Train Simulator Classic use?
Why is there no sound in Train Simulator?
View all 18
Gameplay (TS)
9
How to Access Manuals for Train Simulator
How Can I reset my in-game progress?
How to create a custom consist
What is included in the European Loco & Asset Pack?
What items are included in the US Loco & Asset Pack?
View all 9
Editor (TS)
2
Where Can I Find Guides for the Train Simulator Editor?
Setting up and obtaining the Google Maps API Key for Train Simulator
Dovetail Live
Dovetail Live
5
Troubleshooting Dovetail Live Issues
How to Sign Out and Into Dovetail Live
Dovetail Live Single Sign-On (SSO)
Dovetail Live FAQ
Creators Club FAQ
Other Games
Bassmaster® Fishing
3
Bassmaster Fishing 2022 FAQ
Bassmaster Fishing 2022 on Nintendo Switch FAQ
Bassmaster® Fishing 2022: Deluxe Upgrade Pack
Fishing Sim World
1
Fishing Sim World FAQ
The Catch: Carp & Coarse
0
Euro Fishing
4
Dovetail Games Euro Fishing: FAQ
Euro Fishing Manuals
How do I find my Game Logs?
Stuck in character selection because of an incompatible screen resolution
CATAN® - Console Edition
4
CATAN® – Console Edition FAQ
CATAN® - Console Edition Video Guides
CATAN®- Console Edition Game Rules & Manual
CATAN® – Console Edition Season Pass
Published by Dovetail Games
2
TramSim: Console Edition FAQ
City Transport Simulator: Tram FAQ
Help Desk Software
by Freshdesk