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Knowledge base
Categories:
General
PC Support
Console Support
Games:
Train Sim World 4
Train Sim World 3
Train Sim World 2
Train Sim World 2020
Train Simulator Classic
CATAN: Console Edition
Bassmaster Fishing
Fishing Sim World: Pro Tour
The Catch: Carp & Coarse
Euro Fishing
Tram Sim: Console Edition
City Transport Simulator: Tram
General
Dovetail Support
7
How Do I Use Dovetail Support?
What Happens To My Bug Report?
Where Can I Find Updates & News? - Community Social Channels
How to Share Your Suggestions With Dovetail Games
Dovetail Games Refund Policy
View all 7
Dovetail Live
8
How to Sign Out and Into Dovetail Live
Mastery/Password/Login Issues
Dovetail Live Single Sign-On (SSO)
FAQ: English
FAQ: French
View all 8
Published by Dovetail Games
2
TramSim: Console Edition FAQ
City Transport Simulator: Tram FAQ
PC Support
PC Tech Support
17
Troubleshooting Crashes & Other Technical Issues Guide
How Do I Optimise My PC for the Best Performance?
Troubleshooting Audio Issues Guide
Random Crashes Caused by Overheating/Power Failures
Intel 13th & 14th Gen CPUs Crashing on Unreal Engine Games
View all 17
Steam
8
How to Manage Your Games & Add-Ons in Steam
Where Do I Find Steam Support?
How to Verify Your Game Files on Steam
How to Reinstall Steam
How to Change the Game Language in Steam
View all 8
Epic Games Store
2
How to Manage Your Games & Add-Ons on the Epic Games Store
Train Sim World 2 - Epic Games Store - Microsoft Visual C++ Runtime Error
Microsoft Store
4
How to Manage Your Games & Add-on on the Microsoft Store
How To Download Train Sim World 3 on the Microsoft Store (PC)
How to Redeem a code on the Microsoft Store
How to Update Microsoft Gaming Services and Verify Your Game Files
Console Support
PlayStation 4
10
How To Manage Your Games & Add-ons on PlayStation 4
Why can't I access my add-ons on PS4?
What to do if you get the error code "CE-34878-0"
How to redeem a game code on the PS4™
Turning your PS4™ system on and off
View all 10
PlayStation 5
5
How to Manage Your Games & Add-ons on PlayStation 5
How to Switch between PS5 & PS4 versions on your PS5 console
How to upgrade PS4 Games/Add-ons on PS5
Can I transfer PS4 Saves to a PS5 Game?
Why can't I access my add-ons on PS5?
Xbox
5
How To Manage Your Games & Add-ons On Xbox Consoles
How to upgrade an Xbox One game to Xbox Series S|X
How to restart or power cycle your Xbox One console
How to redeem a game code on the Xbox One
Xbox Game Pass - Past & Present
Train Sim World
General (TSW)
10
Train Sim World 4 FAQ
Getting Started with Train Sim World 4 Guide
Train Sim World 3 FAQ
Getting Started With Train Sim World 3
Train Sim World 3 Buyers Guide
View all 10
Guides & Manuals (TSW)
37
Manuals for Train Sim World Games
Train Sim World Add-On Compatibility Guide
Antelope Valley Line Gameplay Guide
Bahnstrecke Bremen – Oldenburg Gameplay Guide
Bahnstrecke Salzburg-Rosenheim Gameplay Guide
View all 37
Gameplay Tips (TSW)
6
TSW 2: What's included in the New Journeys Add-On?
TSW 3: How To Use Save Games
TSW 2: How Do I Stop Journey Mode Loading Automatically?
I am missing services for the Long Island Rail Road route
How to identify a scenario/service
View all 6
Tech Support (TSW)
6
Train Sim World Settings Explained
How to Transfer Your Profile From Train Sim World 2 to 3
How to Resolve Profile and Save Game Issues on PC
How to Install the Required Dependencies for Train Sim World
How to Reinstall Train Sim World
View all 6
Legacy Add-ons
2
How to Use Legacy Add-Ons in Train Sim World 3
TSW 2: How to download Rapid Transit on PS4™
PC Editor (beta)
2
Train Sim World 4 - PC Editor (beta) FAQ
TSW Scenario Creation Tutorial
Train Simulator Classic
General (TS)
1
Train Simulator Classic 2024 FAQ
Tech Support (TS)
18
Common Issues - Train Simulator Classic
How to Find Missing Content in Train Simulator
How to Reinstall Train Simulator
What dependencies does Train Simulator Classic use?
Why is there no sound in Train Simulator?
View all 18
Gameplay (TS)
9
How to Access Manuals for Train Simulator
How Can I reset my in-game progress?
How to create a custom consist
What is included in the European Loco & Asset Pack?
What items are included in the US Loco & Asset Pack?
View all 9
Editor (TS)
2
Where Can I Find Guides for the Train Simulator Editor?
Setting up and obtaining the Google Maps API Key for Train Simulator
Board Games
CATAN® - Console Edition
4
CATAN® – Console Edition FAQ
CATAN® - Console Edition Video Guides
CATAN®- Console Edition Game Rules & Manual
CATAN® – Console Edition Season Pass
Fishing
Bassmaster® Fishing
3
Bassmaster Fishing 2022 FAQ
Bassmaster Fishing 2022 on Nintendo Switch FAQ
Bassmaster® Fishing 2022: Deluxe Upgrade Pack
Fishing Sim World
1
Fishing Sim World FAQ
The Catch: Carp & Coarse
0
Euro Fishing
4
Dovetail Games Euro Fishing: FAQ
Euro Fishing Manuals
How do I find my Game Logs?
Stuck in character selection because of an incompatible screen resolution
Help Desk Software
by Freshdesk
