To access your purchased content, you will need to ensure that you have designated your console as your Primary PS4 and restored your game licences.

Activate PlayStation 4 System as Your Primary PS4
  1. From your PS4™, sign in to your PlayStation™Network.
  2. Go to [Settings].
  3. Select [Account Management] and select [Activate as Your Primary PS4].
  4. Click [Activate].

Restoring your Licences:
  1. Sign in to your account on PlayStation™Network under which you purchased the content.
  2. From the Home screen, go to [Settings] > [Account Management], and select [Restore Licences]. Click [OK] when done.
  3. Go to the [Library] > [Purchased], select the game you’ve purchased the add-on for and select the add-on.

Some Add-Ons will require you to already own content stated in the product description, before use. Please make sure you have fully read and understood the product description before committing to a purchase.

If the issue is not resolved after completing the actions above, you may need to redownload the add-on or game.