Dovetail Support

General Support Articles

How Do I Use Dovetail Support?
Where Do I Start? If you don't have a Dovetail Support account, please register for an account here.  Please Note: You cannot sign in to Dovetail Supp...
Wed, 5 Jul, 2023 at 9:11 AM
What Happens To My Bug Report?
What do we do with your bug report? Firstly, this ticket will be Marked as Resolved as soon as the reported issue/s have been logged in our internal bug tr...
Wed, 31 May, 2023 at 1:31 PM
Where Can I Find Updates & News? - Community Social Channels
Please follow our official community channels for updates, new content, improvements and fixes. This is the best way to keep yourself informed of new d...
Wed, 31 May, 2023 at 1:38 PM
How to Share Your Suggestions With Dovetail Games
If you would like to make a suggestion, please check out the Dovetail Games Forum. Here, we have dedicated spaces for each of our franchises, where you can ...
Wed, 9 Aug, 2023 at 4:42 PM
Dovetail Games Refund Policy
Refund Policy If you're at all unhappy with any Dovetail Games product that you’ve purchased, you can apply for a refund. If you purchased the product ...
Wed, 9 Aug, 2023 at 4:04 PM
Unreasonable Behaviour Policy
Introduction We are passionate about providing excellent service when we deal with our customers although we do recognise that sometimes we get things wro...
Sat, 11 Sep, 2021 at 11:53 AM
Official retail partners
At Dovetail Games we have a large number of partners that we trust in the selling of our products. This article will give you our list of trusted retailers....
Sat, 11 Sep, 2021 at 11:53 AM