PC Technical Support

Technical Support articles for PC.

Experiencing Technical Issues
No-one likes to have problems when they’ve spent their hard-earned money on a product and just want to play. However, they do happen from time-to-time and i...
Mon, 8 Nov, 2021 at 11:55 AM
I have a 10th Gen Intel CPU or newer and my game crashes on start-up.
Unfortunately, 10th Generation Intel CPUs and newer are known to have compatibility issues with older Unreal Engine 4 titles, including The Catch: Carp &...
Wed, 15 Dec, 2021 at 10:16 AM
How to perform a clean graphics card driver installation
A common problems for many Windows users is the presence of multiple/incomplete graphics card drivers. This can occur but is not limited to when you have ch...
Wed, 10 Nov, 2021 at 11:54 AM
How to Create a DxDiag Report
A DxDiag Report is generated by the DirectX Diagnostic Tool. This report provides us with important information that can help us understand more about your ...
Sat, 11 Sep, 2021 at 11:53 AM
Checking You Have the Latest Updates Installed for Windows
To operate any of our titles, it’s important your Operating System foundation is up-to-date and free from issue. Here’s how to check: If you’re using Wind...
Sat, 11 Sep, 2021 at 11:53 AM
Checking your Computer Meets a Minimum Specification
Finding out your whether your computer's configuration, which can be infinitely unique, meets or exceeds a minimum specification is easy - your compute...
Sat, 11 Sep, 2021 at 11:53 AM
How to Perform a Clean Boot
To rule out a problem with a third-party program, application or system service or when you’re having a problem installing one of the required system applic...
Sat, 11 Sep, 2021 at 11:53 AM
Verifying the Integrity of Windows System Files
System File Checker is a utility in Windows that will allow you to scan and restore corruptions in Windows system files. This article describes how to run t...
Sat, 11 Sep, 2021 at 11:53 AM