PC Tech Support

Technical Support articles for PC.

Troubleshooting Technical Issues Guide
Introduction Technical issues can be very frustrating, especially when they get in the way of enjoying a game. However, we would like to get you back up an...
Mon, 24 Apr, 2023 at 4:05 PM
How Do I Backup My Saved Data?
It is important to remember that many games do not use "cloud saves" and instead store your saved data on your PC. Therefore, it is important to m...
Fri, 17 Feb, 2023 at 11:52 AM
I have a 10th Gen Intel CPU or newer and my game crashes on start-up.
Unfortunately, 10th Generation Intel CPUs and newer are known to have compatibility issues with older Unreal Engine 4 titles, including The Catch: Carp &...
Wed, 9 Feb, 2022 at 3:00 PM
How to perform a clean graphics card driver installation
A common problems for many Windows users is the presence of multiple/incomplete graphics card drivers. This can occur but is not limited to when you have ch...
Wed, 10 Nov, 2021 at 11:54 AM
How to Create a DxDiag Report
A DxDiag Report is generated by the DirectX Diagnostic Tool. This report provides us with important information that can help us understand more about your ...
Tue, 30 Aug, 2022 at 3:23 PM
How Do I Update My Windows Operating System?
To operate any of our titles, it’s important that your Operating System is up-to-date. You can use the information below to check for updates. If you’re...
Mon, 7 Nov, 2022 at 12:18 PM
Does My Computer Meet the Minimum System Requirements
The minimum system requirements of a game have been chosen to provide all players meeting these requirements with a satisfactory experience. Any computer fa...
Tue, 6 Sep, 2022 at 11:41 AM
How to Perform a Clean Boot of Windows
A “clean boot” starts Windows with a minimal set of drivers and applications at startup, so that you can determine whether a background program is interferi...
Fri, 13 May, 2022 at 4:45 PM
Verifying the Integrity of Windows System Files
System File Checker is a utility in Windows that will allow you to scan and restore corruptions in Windows system files. This article describes how to run t...
Fri, 13 May, 2022 at 4:39 PM
Finding Crash Dump Files
What is a Crash Dump? A crash dump is what is created when the contents of what an application is processing is written to a file. It contains everything t...
Wed, 26 Oct, 2022 at 1:39 PM